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    1. 01 An introduction to today’s channels

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    2. 02 Media richness theory

    3. 03 Listening channels

    4. 04 Push, pull and subscription channels

    5. 05 Building a modern channel suite

    6. 06 Channels in a hybrid world

    7. 07 Channel architecture

    8. 08 Dialling down the noise

    9. 09 External channels

    10. 10 Choosing the right technology

    11. 11 Measuring channel performance

About this course

  • £390.00
  • 11 lessons
  • 1 hour of video content

What you will master

  • How to build an effective channel suite: Discover how to create the right set of channels for your organisation.

  • Channel strategy and architecture: Understand the principles of channel architecture and design.

  • Managing channels in a hybrid environment: Explore the best ways to use channels in a hybrid work environment.

  • Reducing information overload: Learn strategies to reduce noise and prevent information fatigue.

  • Measuring and enhancing channel effectiveness: Gain the skills to assess channel performance, allowing you to continuously refine and improve your approach.

Invest in your future, enrol today!

  • Study on your terms: Enjoy the flexibility of an entirely on-demand course that fits your schedule.

  • Lifetime access: Revisit the content anytime — there’s no expiry date.

  • Downloadable resources: Get the coursebook, full transcript, and homework tasks to deepen your learning.

  • Gain practical skills: Boost your capabilities, confidence, and credibility with actionable advice and insights