What’s in this workstream?

Get instant access to all 11 lessons in this workstream. Your workstream comes with a downloadable coursebook, full transcript of every lesson, useful resources and homework tasks.

    1. 01 An introduction to today’s channels

    2. 02 Media richness theory

    3. 03 Listening channels

    4. 04 Push, pull and subscription channels

    5. 05 Building a modern channel suite

    6. 06 Channels in a hybrid world

    7. 07 Channel architecture

    8. 08 Dialling down the noise

    9. 09 External channels

    10. 10 Choosing the right technology

    11. 11 Measuring channel performance

About this course

  • £390.00
  • 11 lessons
  • 1 hour of video content

What you will master

  • How to build an effective channel suite: Discover how to create the right set of channels for your organisation.

  • Channel strategy and architecture: Understand the principles of channel architecture and design.

  • Managing channels in a hybrid environment: Explore the best ways to use channels in a hybrid work environment.

  • Reducing information overload: Learn strategies to reduce noise and prevent information fatigue.

  • Measuring and enhancing channel effectiveness: Gain the skills to assess channel performance, allowing you to continuously refine and improve your approach.

Invest in your future, enrol today!

  • Study on your terms: Enjoy the flexibility of an entirely on-demand course that fits your schedule.

  • Lifetime access: Revisit the content anytime — there’s no expiry date.

  • Downloadable resources: Get the coursebook, full transcript, and homework tasks to deepen your learning.

  • Gain practical skills: Boost your capabilities, confidence, and credibility with actionable advice and insights