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Get instant access to all seven lessons in this workstream. Your workstream comes with a downloadable coursebook, full transcript of every lesson, useful resources and homework tasks.

    1. 01 An evidence-based approach

    2. 02 Research

    3. 03 Measurement

    4. 04 Internal communication audits

    5. 05 Employee engagement surveys

    6. 06 Satisfaction versus effectiveness

    7. 07 Common mistakes

About this course

  • £390.00
  • 7 lessons
  • 0.5 hours of video content

What you will master

  • Research and measurement fundamentals: Learn the essential techniques for gathering hard data and insights.

  • Qualitative and quantitative approaches: Confidently gather and use both qualitative and quantitative data.

  • Asking the right questions: Learn how to craft precise, impactful questions that give you truly useful responses.

  • Audits and surveys: Understand how to conduct successful audits and surveys.

  • How to avoid common pitfalls: Steer clear of the most common research and measurement mistakes.

Invest in your future, enrol today!

  • Study on your terms: Enjoy the flexibility of an entirely on-demand course that fits your schedule.

  • Lifetime access: Revisit the content anytime — there’s no expiry date.

  • Downloadable resources: Get the coursebook, full transcript, and homework tasks to deepen your learning.

  • Gain practical skills: Boost your capabilities, confidence, and credibility with actionable advice and insights